Radical Candor, Kim Scott, 2019
Key Points
Honest feedback builds trust and accountability in teams.
Four styles: Radical Candor, Ruinous Empathy, Obnoxious Aggression, Manipulative Insincerity.
Avoid being “nice” at the expense of honest improvement.
Open communication helps employees feel supported yet pushed to improve.
Directness without care leads to toxic workplaces.
Relationships matter more than hierarchy in effective leadership.
Book offers actionable strategies drawn from real management experience.